Ratings TUIfly

Experience with TUIfly from Danielicious (27 years) from Gelsenkirchen

Great service, unfortunately with an emergency landing ...
Flight CGN-TFS super, two passengers were booked on the same spot, funny and friendly staff responded to relax the situation. In general, very attentive and kind, really like to do their job. Even the pilot was "jut druff" and has well explained the itinerary.

In Tenerife then shortly before touchdown a Go-Around (Durchstartemanoever) due to a strong tailwind. Was funny, I had a panic, but it is ultimately a Standardmanoever carrying what all pilots to passenger safety.

Then the return flight ...

Should start in Tenerife Clock 19:35, boarding was also on time, machine rolled to the start, engines running, we took off about ... 50 m above the ground, it banged loudly 4 times, from the right engine hit a short flame. I thought of a bird strike and then to nothing at all except for my fear. The aircraft no longer flies, and no one even said a word. The flight attendants looked at each other quizzically, my fear is greater because the pilots are always one degree more turned to the right. Beneath us the water.

Then the announcement of the 1st Officer from the cockpit with a calm voice, there has been a so-called engine-stall, a Stroemungsabriss in the engine. So the engine was turned off. They wanted to launch an emergency landing and fly back to South Tenerife. The pilot turned on the open sea and the airport, which could be seen in the distance, standing up on the red fire truck to give us virtually escorted to the landing. I had, though in retrospect it was nothing life-threatening, fear of death.

The machine came in to land and had to land according to (monitor) nor a good 330 km / h on it. Commonly are about 259-280 km / h. Hard landing, roll out until the end of the runway.

Relaxation.

Then we had to get out and pick up our suitcases. Info: Engine will be repaired. Second info: new engine comes from Germany> - that is loading. After 3 hours, without further information (but there was for each person 3 consumption voucher worth € 8, ie for each 24 €, which was more than adequate), then new info: Leermaschine with stand-by crew comes from Hanover the next morning and picks us off. Thus, we were re-checked. Then we were given a hotel in the capital Santa Cruz de Tenerife provided, which, however, represented to me as inappropriate, as it was already about 23:30 clock. Transfer to Santa Cruz, 1 hours, check-in at the hotel, a short sleep, the bus was already at 4 clock again leave the hotel.

I spent the night at the airport.

The next morning, the machine arrived on time, but was 1 hours at the gate without something moving. Then start, experienced, already slightly older crew (psychological aspect: they had probably thought of the terrified passengers) who routinely traveled with her job and plenty of rest.

The crew flew back to the previous day, but in civil and some flight attendants came around and asked (uA even me) if we had calmed down again and whether they could still do something or explain, etc. That's what I call customer oriented work .

When starting a deathly silence in the air ... then it was probably the longest 4 1 / 2 hours of my life. Landed in Cologne, was a great burden from me and I was overjoyed when I was close to the trunk output my family's arms.

All in all, an experience that only by leaving a slightly bitter aftertaste to me that it (the complaint at its first response TUIFly two drinks vouchers for the next flight!) And was - after I visited my lawyer and he again mounted a letter had - I would then 5 and the fare was reimbursed - 16,80 € - which I declined because I felt it as an impertinence. Finally, I arrived 12 hours late in Germany.

Nevertheless TUIFly was a very welcome change in terms of service, friendliness and customer orientation. The flight attendants made the entire flight over the impression that they make the work fun. Drinks were on both flights about 5-6 times and also a request for pillow cover was immediately complied. An attentive crew, when I felt safe myself - something better can happen in a non-plane.
So, SO NEXT!

Danielicious from Gelsenkirchen

http://www.airline-bewertungen.eu

Red-white-red privatized airline crisis

Since Thursday permanently under the wing of Deutsche Lufthansa

AUA has landed in the port of marriage
Jubilation, excitement, joy: Lufthansa boss Wolfgang Mayrhuber is evidently great pleasure in the red uniforms of the stewardesses AUA. Foto: apa / Hans-Klaus Techt

Jubilation, excitement, joy: Lufthansa boss Wolfgang Mayrhuber is evidently great pleasure in the red uniforms of the stewardesses AUA. Foto: apa / Hans-Klaus Techt

By Karl Leban

Rapid enumeration of reorganization plans, a further reduction threatens.
Bullets Lufthansa CEO: "The AUA has a cost problem."

Vienna. Begehrenswert AUA was never a bride, but now she has eagerly awaited their partner. After a fierce tug of war, after months of anxious waiting, the heavily subscribed airline has landed at last on Thursday in the port of marriage. Good for half a century was the AUA go solo - and the more badly. Since yesterday, she now flies under the wing of Deutsche Lufthansa. With the largest airline in Europe, it will go up again.

After the blessing of the EU's competition watchdog yesterday was the consummation of the change in ownership and the closing, only a formality. Lufthansa boss Wolfgang Mayrhuber and OIAG CEO Peter Michaelis began last signatures on the contracts - more than 90 percent of AUA's shares officially changed hands.

In a press conference at Vienna airport Michaelis called the privatization of AUA as the date of the most complicated transaction OIAG: "It was a difficult birth, a lot of hard work. But it has paid off. I am sure that we have no better partner than Lufthansa could be found. " The great uncertainty of recent months was over and the future of the AUA is now sustainable, "said the head of the state industrial holding company. Ebenso gelte dies f?r jene rund 65.000 Jobs in ?sterreich, die direkt oder indirekt an der AUA h?ngen.

Positive Cash Flow

The fact that the airline is still burning cash, Lufthansa will certainly change in the foreseeable future. According to the stipulations Mayrhuber, AUA will provide early as next year turnaround by making a positive cash flow einfliegt. I will then set the bar so that the AUA as soon as possible would be operationally profitable, said Mayrhuber.

Thither to come, the AUA will squeeze but still some. Mayrhuber: "We want red uniforms, but not the red." Once again, stressed the head of the crane-line, that the AUA was not a product problem, but a cost problem.

As reported, the AUA is currently in the midst of the restructuring phase. Several austerity packages are already underway. By the year 2011 a single cost 200 million euros will be saved permanently. Whether this is enough to get into the profit zone? The AUA management does not preclude further austerity measures, at least. "The road will remain rocky," admitted CEO Andreas Bierwirth. Going with the big engines of Lufthansa "Although it easier for the synergies from the merger alone would not be enough to turn the result back into a positive one, added board member Peter Wirth Beer Malanik. For the rest, save in times like these, Permanentaufgabe for management.

The pen is seasonal savings

On Thursday have new speculation made the rounds, which could fall at the AUA further 500 jobs to the savings pen victim. Currently, the airline employs about 7,300 employees. According to present plans, the headcount will be going down to 6,500 employees by the middle of 2010. If the already bleak situation in the industry continue to deteriorate, which could in the end only about 6,000 bodies remain as it is now rumored to say.

It was important to all cases, the AUA to surgically positive - ideally within two to three years ", as Bierwirth said the Austria Press Agency. For the AUA should only grow again if it had executed the requirements of the EU (15 percent capacity reduction) and also was profitable. "This champagne corks, which is there on it, we have to remove as quickly as possible," said Bierwirth.

As the integration of the AUA in the Lufthansa Group is to go specific OPERATIONS WERE CARRIED wanting to AUA Board in four to six weeks to present to the public. Will then be announced Accurate As the future shape of the network and the capacity of the airline. Aims at the catering by Do & Co catering Nobel, nevertheless, remain, announced Bierwirth. Especially since the food is next to the friendliness of the staff and the widespread network in Eastern Europe one of the three pillars of Austrian Airlines.

Stefan Lauer, who is responsible within the Lufthansa Executive Board for the integration of acquired airlines, as also pointed out that the AUA Group in their autonomy, their own identity, but will retain its special profile further. This Steuerungsphilosopie had already proven itself with the takeover of Swiss. Lauer, who also takes in the executive chair of the new AUA Board Square (Mayrhuber considers only a simple member of one), but added that the AUA, the new strength of itself must develop, albeit in close cooperation with Lufthansa.

Current Board remains

In the words Mayrhuber this cooperation with the recent AUA Executive Board team is to be continued. "Speculation about Personalia because it is totally inappropriate," said Mayrhuber towards Malanik and Bierwirth.

When the AUA will be taken from the stock market is still unclear. The preparatory work for the squeeze-out, the exclusion of minority shareholders, however, have been ongoing.

ref:-http://www.wienerzeitung.at

Types of airfares

IATA (IATA) - International Association of Air. All flights of any airline can not run without the accreditation of international organizations. Each carrier is assigned a unique code by IATA (the first three digits of the international ticket, such as "Aeroflot" - 555). International tariffs regulated by IATA - the rate base, regardless of airline. These rates are subject to a term - "charges", ie information about them is entered in the print and electronic reservation systems.

Published fares airline

Here, we have a tariff for this direction and the airline. These rates may not be set and changed without the consent of IATA, which means that almost coincides with the IATA fares. Airlines may publish and charges that have no analogues among the IATA fares, but with the consent of IATA. Fewer fees - the price is too great. They are often used for calculations of complex itineraries involving several airlines.

Confidential tariffs of airlines

If you have an easy route and have already chosen the airline, the most profitable of all to exploit its tariffs confidential. As the name implies, these charges are a commercial airline (other carriers within IATA) and are determined by demand and competition in this sector. These rates, as opposed to publication or available worldwide reservation systems, or in any reference books and sold only by the company itself or its agents. Basically only rates require many conditions. Also of note is the fact that these rates are only sold at the beginning of transportation.
In terms of rates of application are subdivided into the following groups:

Normal rates

These rates do not impose any restrictions on the carriage. These rates include: the first ( "F"), companies ( "C") grade and a full annual rate of economic class ( "Y"). These tickets are generally subject to a full refund, a change of dates and itinerary, do not have any restrictions on the dates and duration.

Excursion fares

A type of transition between the normal and special fares (usually called an "EE"). Price hike is usually some sort of minimum and maximum length of stay in the destination point. Ticket issued for this price is almost always the subject of a full refund, allows you to change the date and location.

Special rates

The most voluminous category of charges, which takes most of the passengers. The logic of the airlines are quite obvious - the cheapest rate, the tougher the conditions for its use. Therefore, it is appropriate to consider the main conditions for the application of special tariffs and restrictions in more detail.

Usually, all rates for this group are the minimum and maximum period of stay at the destination (the minimum stay and maximum stay). With few exceptions, most of the special rate is a minimum of one night from Saturday to Sunday (the so-called "rule of Sunday" - Sunday article) and a maximum of a month.
Another important criterion - that the existence of intermediate stops along the way (the "Stop Over" - Scalo). Call is considered the first arrest of more than one day. Almost all the special rates or not to allow these stops, or require an additional payment for doing so.
Often there is a need to get to a point, and return from another. The path to the special rates are usually published solved within a country.
All rates are fixed dates of departure and arrival times, a change that is prohibited or permitted in significant fines. Return ticket, issued at a special rate is only in exceptional cases.
Another characteristic of this group rate, the impossibility of his book - by virtue of the rules indicates that the payment of air tickets and unloading must be received no later than 24 - 72 hours after booking. from : - www.votpusk.ru